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    Contact Us


    At MetroMode, we're dedicated to providing exceptional support for all your inquiries about our convenient, stylish, and eco-friendly daily care products. Whether you have questions about product features, orders, or sustainability practices, our team is here to assist you with thoughtful, personalized service. We typically respond to all inquiries within 1 business day, ensuring you receive timely and helpful guidance for your MetroMode experience.

    E-mail: [email protected]
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    Business Hours: Monday to Friday, 9:00 AM - 5:00 PM (EST)

    Our knowledgeable team specializes in MetroMode's elegant and practical daily care solutions, from gentle skincare essentials to eco-conscious lifestyle products. We can help with order tracking, provide detailed product recommendations based on your needs, or guide you through our straightforward return process—returns are accepted within 30 days of delivery. For order processing, please allow 3-5 business days; during peak seasons, processing may extend to 5-7 business days to ensure careful handling of your sustainable choices. We're committed to making your MetroMode journey comfortable and hassle-free, blending fashion-forward elegance with everyday convenience.

    Thank you for choosing MetroMode. We're honored to support your commitment to stylish, eco-friendly living and look forward to helping you discover products that enhance your daily routine with comfort and sophistication!