At www.metromode.shop, we are dedicated to providing reliable and eco-conscious delivery for our thoughtfully curated daily care essentials. Our shipping procedures are carefully designed to balance efficiency with the gentle handling your sustainable products deserve, ensuring they arrive in perfect condition while maintaining transparent and realistic timelines that reflect our commitment to quality and environmental responsibility.
All orders undergo meticulous quality checks and eco-friendly packaging within 3–5 business days after payment confirmation. During peak seasons or special promotional periods, processing may extend to 5-7 business days to uphold our sustainability standards and ensure proper product preparation. You will receive detailed email notifications at each stage of the process, including prompt updates should any unexpected delays occur beyond our standard processing timeframe, keeping you fully informed about your order's journey from our facility to your doorstep.
Transit begins once your order departs from our eco-conscious fulfillment center. Domestic shipments within the United States typically require 7–14 business days via our standard delivery service. International destinations including Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries generally require 14–21 business days, accounting for necessary customs inspections and our commitment to sustainable, damage-free transit. These carefully considered timeframes reflect our partnership with carriers who share our environmental values and handle our delicate daily care products with the specialized attention they require to maintain their quality and effectiveness throughout the shipping process.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required. Shipping Fee: US$0 (no hidden costs). Shipping Method: All orders are shipped via our standard shipping service. Processing Time: Orders are processed within 3–5 business days. Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination. Coverage: Free shipping applies to all regions we currently ship to. Every order qualifies—enjoy shopping with absolutely no shipping charges.
Domestic Orders: 7–14 business days
International Orders: 14–21 business days
All orders are shipped via standard shipping, completely free of charge — no conditions, no thresholds.
Orders are typically processed within 3–5 business days before being dispatched.
Delivery times are estimates and may vary depending on destination, local postal services, customs processing, and external factors.
A shipping confirmation email with tracking information will be sent once your order ships.
We are committed to offering transparent, hassle-free shipping — every order ships free, always.
All international shipments include prepaid VAT/GST for EU/UK/Australia orders exceeding specified thresholds. For other destinations, customers are responsible for applicable duties and import taxes based on local regulations. Unclaimed parcels may incur restocking and return shipping fees. We strongly recommend consulting your local customs authority before ordering to understand potential additional costs and ensure smooth delivery of your sustainable daily care products to your location.
We require appropriate receipt of all deliveries to ensure the safe arrival of your products. Multiple delivery attempts will be made before items are returned to our facility, with applicable reshipment fees for domestic and international orders. For security and quality assurance reasons, we maintain specific delivery guidelines to protect the integrity of our eco-friendly packaging and ensure your products reach you in optimal condition, ready for immediate use in your daily routine.
Comprehensive tracking information is emailed to you immediately upon dispatch, providing full visibility into your shipment's journey. Our dedicated customer care team at [email protected] is available to provide personalized updates and assistance upon request, including guidance through international customs procedures and any special handling requirements for our delicate daily care formulations, ensuring you feel supported throughout the entire delivery process.
Special edition or seasonal items may require additional preparation time before shipping commences. Holiday periods and seasonal closures may temporarily pause shipment processing. Environmental factors and weather-related delays automatically trigger protective measures at our partner distribution centers to ensure your products remain secure and undamaged until safe transit conditions resume, reflecting our commitment to both product quality and environmental responsibility in all circumstances.
